Using the right Tools for your Vision of a perfect Customer Experience. We consult to outline your CX, Retention Marketing or Loyalty Strategy and execute the outcome. Combined with Agentic AI, to improve your Customer Lifetime Value.
It all starts with a vision: Without a clear strategy about MarTech, Retention and Loyalty Marketing, it will be difficult to be successful.
We will develop together with your team a clear vision and strategy based on your business experience, but also based on our experience out of former projects and implementations.
Most important for us is, that we meet your expectations, that’s why we often ask questions in the beginning to explore your expectations to transform them into a vision and strategy and later into actions. We will run with you through a structured process of workshops and interviews to get to the point.
We will have a look on the actual strategy and will act as an advisor to improve your strategy.
Your existing Technology setup will be audited as well. We will do a deep dive into your setup and interact with your team via interviews and workshops. With out Technical Solution Architects, we will find the right way to follow your strategy.
Agentic AI is not a technology of the future; it is already available today. Companies that adopt this technology early can not only make their retention marketing processes more efficient but also smarter. The key is to start pragmatically, make successes visible, and bring the team along on the journey.
The question is no longer whether AI will be used in retention marketing – it is a matter of how quickly and wisely companies will adapt to it.
For us it’s clear: Salesforce is one of the most powerful solutions to support your business, no matter if it’s Sales, Service, Marketing or Commerce. You will get the right platform.
We will guide you through the different concepts and to make the most out of Salesforce for your Business.
Also AI is playing a huge role in these days. Salesforce Agentforce can help you to grow your business but also to reduce operational tasks to these Salesforce Agents. We will set up the scene for you, so that you know what to expect.
We will oversee your requirements and we will implement your Salesforce Solution.
A clear methodology is key for a successful implementation. Our teams are used to collaborate with your teams or partners, no matter if it’s business or IT.
Our best practice for implementation is to do it the agile way. If you are more used to a waterfall method, no worries, we make it also agile, so that your requirements will be met.
After a successful implementation you we will develop further plan to improve your business. Therefore we have an ongoing process to maintain your solution, but also to put some effort into future developments.
Managing MarTech, Loyalty and Retention is one of our core DNA. That’s why we can support you during your operations with ideas and also best practices to make your solution more successful.
After setting up your solution, we will train your team to do the daily business. If your team has little experience or you want to archive a great outcome, we can supporting you by ramping up your business with Salesforce or support you as part of your Business team. No matter if it’s Marketing planning, Program Management or Campaign Management. That’s part of our ongoing Service.
Let us know, what you want to archive and we will support you all the way.